Unitraka Returns Policy

We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within _14__ days of the purchase date. All returned items must be in be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at Admin@unitraka.com to obtain a Return Merchandise Authorization (RMA) number. After receiving RMA number, place the item securely in its original packaging include a copy proof of purchase, the return form provided and mail your return the following address:

Unitraka UK Ltd C/o Sonel S.A Attention Returns Dept RMA number Wokulskiego 11, 58-100 Świdnica Poland

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us. If you use the prepaid shipping label, $£€ will be deducted from your return to cover shipping charges.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 7 working days to process returns from the receipt of your item to process your return or exchange. Refunds may take 1 billing cycle to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

QUESTIONS

If you have any questions concerning our returns policy, please contact us at admin@unitraka.com